We got a call around 9:20 PM from a homeowner in Westfield who noticed something strange —
Water coming up through the tub drain every time they flushed the toilet.
Within 30 minutes, the smell started. And by the time we arrived, the laundry room floor was flooded with gray water.
If you’ve ever wondered when it’s time to call an emergency plumber, this is one of those moments.
Here’s what happened — and what you can do if you’re ever in the same situation.
🧼 The Situation: A Full Main Line Blockage
This wasn’t a leaky faucet or a loose supply line.
It was a total main line backup — the kind that causes wastewater to push back through the lowest drains in your home (usually the tub, shower, or laundry).
When we arrived:
- The toilet was overflowing
- The tub was half full of dirty water
- The homeowner had already used all their towels trying to stop it
🛠️ The Response: Fast, Clean, and Focused
We got right to work:
- Shut off the main water to stop incoming flow
- Opened up the cleanout and verified full blockage
- Used a commercial-grade drain machine to clear the line
- Flushed the system and sanitized key surfaces
It was a full sewer choke, caused by years of grease buildup and a few tree roots pushing into the clay line near the street.
💡 The Aftermath: Clean Flow and a Dry Floor
After clearing the line, we:
- Showed the homeowner how to prevent future backups
- Recommended a follow-up with our camera team
- Helped them file documentation for insurance (just in case)
We were done by midnight — and they were beyond grateful that someone showed up when others wouldn’t.
➔ Read more about our emergency plumbing services here.
🏡 Why Westfield Homeowners Count on Adams Plumbing & Drain Company
✅ We answer our phones — even at night
✅ We show up fast with the tools to fix it right
✅ We don’t leave a mess — and we don’t leave you confused
✅ And if anything isn’t right after we leave? We’ll make it right
📞 Call us now at (251) 473-1279
💬 Text us at (251) 572-9513
Need an emergency plumber in Westfield?
Call Adams Plumbing & Drain Company — we’re ready when things go sideways.
